Wednesday, 24 April |  The Walbrook Club, London

Intelligent Automation has no doubt propelled the business forward for BFSI institutions by improving quality of service and modernizing the back office. But the path to success isn't always easy. And in a highly regulated industry where compliance and risk mitigation matter most, you need to ensure your automations deliver trusted outcomes.

That’s why companies like Lloyds Banking Group, Zurich Insurance, and NewDay don’t leave their automation to chance.

The key to their success? Reliability and resiliency!

Join us to hear first-hand how these companies have built resiliency into their automations to drive value across the business.

This event is for you if you’re:

• spending too much time monitoring bots
• frustrated with scheduling processes manually
• limiting when processes run to business hours only
• ready to automate critical work with confidence
• looking to advance on your hyperautomation journey
• wanting to broaden your network of BFSI automationists

Lloyds Banking Group has a well established automation program with hundreds of bots helping to fulfil over 200 business processes. Their digital workers play a key role in helping to deliver great customer service by ensuring timely completion of important business processes. Having a solution that vastly improves the reliability of this service by minimising downtime & ensuring robots are always working on the right things at the right time has instilled business confidence & enabled continued growth. 

Speaker: Peter Goodrich
 

Zurich Insurance needed to automate critical business processes to scale its automation program without adding headcount or sacrificing operational excellence. They started using AI-powered orchestration to drastically improve SLA adherence and enable digital operations to flex automatically to meet unpredictable business demands—increasing output and enhancing customer experiences.

 

Speakers: Dan Humeniuk

NewDay needed better efficiency, higher utilization, and less reliance on people for day-to-day management of their automations. They implemented a tool that eliminated manual scheduling and monitoring while significantly boosting license utilization. Now they’re evolving their program by bringing together Intelligent Automation under one bot-building capability, and exploring ways to prove value with flexible tech solutions.

 

Speaker: Nikki North
 

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. www.isg-one.com

With C TWO there’s no more manual scheduling, monitoring is automated, costs are controlled, and you have a single view across your entire RPA program—so you can reduce your TCO and drive greater value from automation. C TWO is recognized by Gartner and HFS as the leading IA orchestration solution and is trusted by hundreds of businesses to simplify operational management so you can scale faster. www.ctwo.com